Practice Areas

The majority of California’s consumer protection statutes were enacted in the 1970s, if not earlier. While the world has changed dramatically since then, and we are now facing issues stemming from innovations unthinkable at the time these laws were written, such as self-driving cars and robust digital databases, these laws do provide us with a strong base. With legislative amendments, a little creative thinking, and deep experience, we stand on the shoulders of these laws to represent our clients and vigorously protect their rights.

Conn Law, PC has extensive experience in representing consumers on a wide range of issues. We focus on:

Lemon Law

California was the first state in the nation to establish a consumer friendly lemon law. In 1970, the California Legislature enacted the Song-Beverly Consumer Warranty Act. The statute was written with an eye towards the future and covers not only motor vehicles, but almost all consumer products. Given the recent popularity of futuristic shows like the Jetsons at the time, the Legislature probably thought that flying cars would be the next technological wonder, but the statute applies equally well to actual modern day products. Manufacturers still have to honor their warranties. Do you have a lemon?

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Consumer Privacy Rights

Privacy concerns are nothing new. The right to privacy is guaranteed by the first section of the California Constitution. We have always had the right to be left alone. But advances in technology and the increasing importance of our digital data have fundamentally changed the meaning and scope of “privacy rights” and what it means to be “left alone.” We now have to worry about invasions of our privacy through intrusive robocalls, unauthorized access of our credit reports, credit card receipt privacy, and access to our personal data. Conn Law, PC is committed to continue enforce our inherent right to privacy as technology evolves.

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Protecting Against Financial Abuse

Unscrupulous companies employ unfair and deceptive practices to take advantage of consumers. And with the Baby Boomer generation turning 65 at the rate of 10,000 people per day, financial abuse against the elderly is only on the rise. The consequences of this fraud can be disastrous and long lasting for the victims. Fortunately, California has strong consumer protection laws in place to deter and penalize such financial abuse. Conn Law, PC is here to enforce those laws and protect consumers’ rights.

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Auto Dealer Fraud & Auto Finance Issues

In 1961, the California Legislature noted that the vehicle is the second largest purchase most families make in a lifetime (after buying a house). This is still true today. But every time that consumers go to buy a car, a product that they will depend on every day in order to safely and reliably transport themselves and their families, they have to put their complete trust in the car dealership. Unfortunately, there is a misalignment of incentives. The dealership’s salespeople, finance desk, and management are incentivized to maximize personal profits on each transaction, often to the detriment of consumers. This potential for abuse carries over to the automotive finance industry, where subprime lenders use dirty tricks to bleed their customers dry. It is these misaligned financial incentives that lead to so much consumer fraud in the automotive industry.

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