The Consumer Product Safety Act Explained

The Consumer Product Safety Act Explained

Your first contact with the Consumer Product Safety Act was probably a recall notice in your inbox or a news story naming a product already in your kitchen. A federal agency created by that 1972 law holds broad power over the companies that design, import, and sell household goods, and it can force a recall, […]

SAVE Plan Student Loan Interest Accrual on Mohela Accounts

You enrolled in the SAVE Plan because your balance was not supposed to grow from unpaid interest as long as you made your required monthly payments. Then courts blocked the plan in 2024, and SAVE borrowers were placed into an administrative forbearance with a confirmed 0% interest rate. Your balance still should not have been […]

The California Consumer Legal Remedies Act

California passed the Consumers Legal Remedies Act in 1970 to give consumers the ability to sue businesses that deceive them in the sale or lease of goods and services. Codified at Civil Code §§ 1750–1784, the CLRA prohibits specific categories of deceptive conduct and gives consumers access to a full range of remedies, actual damages, […]

What Is the Rosenthal Fair Debt Collection Practices Act?

If a debt collector has been calling you, federal law may not cover it. The federal Fair Debt Collection Practices Act (FDCPA) only applies to third-party collection agencies, companies hired to collect debts on someone else’s behalf. The original creditor you borrowed from, the bank behind your credit card, the hospital billing you after surgery, […]

How to Report Financial Elder Abuse in California

According to the National Adult Protective Services Association, only 1 in 44 cases of elder financial abuse is ever reported to authorities. Victims are frequently reluctant to come forward, whether because the abuser is a family member or trusted caregiver, because they fear losing their independence, or because they don’t know where to turn. If […]

Best Practices for Challenging Unfair Warranty Claim Denials

When a manufacturer or dealer denies a warranty case, the denial letter is not the final word; it’s an opening position. A large share of warranty denials are issued on vague exclusion language, unverified damage assumptions, or conditions the law prohibits manufacturers from imposing. Consumers who respond with specific documentation and a direct challenge to […]

California Lemon Law for New Cars

A new car can spend more time at the dealership than in your driveway, and the frustrating part is that the problem can persist even after repeated repair visits. California lemon law gives you a path to a refund or a replacement when a manufacturer cannot fix a warranty-covered defect after a reasonable chance to […]

Guide to California Elder Financial Abuse Law

California elder financial abuse law gives you a civil path to recover money or property taken from an elder or a protected adult, and it uses its own definitions, proof rules, and remedies. The label the law applies to the person involved can control which statutes apply, who has authority to act, and what relief […]

How To Report TCPA Violations

A federal law called the Telephone Consumer Protection Act (TCPA) limits how businesses use automated systems to make phone calls and send marketing text messages to consumers. TCPA rules give you control over whether automated marketing reaches your phone and create penalties when callers ignore consent, opt-out requests, or Do Not Call protections. If you […]

Common FCRA Violations and How to Handle Them

Credit reports pull a lot of weight in everyday life. A clean file helps with loans, apartments, jobs, and even insurance pricing. When something in a report is wrong, the impact can be stressful and confusing. Errors happen for different reasons like data entry mistakes, outdated records, or fraud, and the Fair Credit Reporting Act […]

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