The Consumer Product Safety Act Explained

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The Consumer Product Safety Act Explained

Your first contact with the Consumer Product Safety Act was probably a recall notice in your inbox or a news story naming a product already in your kitchen. A federal agency created by that 1972 law holds broad power over the companies that design, import, and sell household goods, and it can force a recall, […]

SAVE Plan Student Loan Interest Accrual on Mohela Accounts

You enrolled in the SAVE Plan because your balance was not supposed to grow from unpaid interest as long as you made your required monthly payments. Then courts blocked the plan in 2024, and SAVE borrowers were placed into an administrative forbearance with a confirmed 0% interest rate. Your balance still should not have been […]

The California Consumer Legal Remedies Act

California passed the Consumers Legal Remedies Act in 1970 to give consumers the ability to sue businesses that deceive them in the sale or lease of goods and services. Codified at Civil Code §§ 1750–1784, the CLRA prohibits specific categories of deceptive conduct and gives consumers access to a full range of remedies, actual damages, […]

Did You Receive a Sales Call From an AI Voice or Automated Voice Without Your Consent?

Free Case Evaluation Conn Law, PC is investigating companies that use AI-generated voices, artificial voices, or prerecorded voice messages to make unwanted calls to consumers. Federal law restricts certain calls made using artificial or prerecorded voices. These protections can apply to calls made to cell phones and to residential telephone lines. In 2024, the Federal […]

Did a Car Dealership Report Your Vehicle Stolen After You Bought It?

Get a Free Case Evaluation Conn Law, PC is investigating reports that California car dealerships are wrongfully reporting vehicles as stolen after a consumer has already signed a purchase contract, paid money down, and taken possession of the vehicle. We are especially interested in hearing from consumers who were stopped by police, detained, arrested, held […]

What Is the Rosenthal Fair Debt Collection Practices Act?

If a debt collector has been calling you, federal law may not cover it. The federal Fair Debt Collection Practices Act (FDCPA) only applies to third-party collection agencies, companies hired to collect debts on someone else’s behalf. The original creditor you borrowed from, the bank behind your credit card, the hospital billing you after surgery, […]

How to Report Financial Elder Abuse in California

According to the National Adult Protective Services Association, only 1 in 44 cases of elder financial abuse is ever reported to authorities. Victims are frequently reluctant to come forward, whether because the abuser is a family member or trusted caregiver, because they fear losing their independence, or because they don’t know where to turn. If […]

Best Practices for Challenging Unfair Warranty Claim Denials

When a manufacturer or dealer denies a warranty case, the denial letter is not the final word; it’s an opening position. A large share of warranty denials are issued on vague exclusion language, unverified damage assumptions, or conditions the law prohibits manufacturers from imposing. Consumers who respond with specific documentation and a direct challenge to […]

California Lemon Law for New Cars

A new car can spend more time at the dealership than in your driveway, and the frustrating part is that the problem can persist even after repeated repair visits. California lemon law gives you a path to a refund or a replacement when a manufacturer cannot fix a warranty-covered defect after a reasonable chance to […]